Personal Loan Campaign is an end-to-end machine learning classification project designed to predict customer responses to personal loan marketing campaigns. I developed the pipeline using Python and modern machine learning techniques.
First, I analyzed a customer banking dataset and performed data preprocessing and feature engineering to capture demographic information, financial behavior, and account activity.
Next, I trained multiple classification models to predict whether a customer would accept a personal loan offer. I evaluated the models using appropriate performance metrics and compared algorithms to identify the most effective approach.
In addition, I analyzed feature importance to understand which customer characteristics influence loan acceptance decisions.
Overall, the Personal Loan Campaign project demonstrates how machine learning can improve marketing strategies by identifying high-potential customers and supporting data-driven financial decision making.